Quality assurance and continuous evaluation of higher education study programmes is one of the major tasks set for the higher education institutions. European standards for quality assurance in higher education define important role of students in quality assurance process. One way of getting feedback about teaching process quality is evaluation using students’ questionnaires. This paper describes some previous experiences in students’ evaluation of teaching quality at University of East Sarajevo, Faculty of Electrical Engineering and also gives a brief overview of web-based application that is currently in use as an instrument for getting feedback from students at the university level.
quality assurance, higher education, evaluation, teaching, information system.