Coorporate networks are running diffrent applications which support the execution of business processes. These networks have to provide proper level of Quality of Service (QoS) according to the requirements of an entire business process. Still, this can not be established using traditional QoS mechanisams which do not take into the account the requirements of the bussiness side. This paper presents two different approaches for classification and provisioning of novel QoS schemes which integrate with the emerging business processes and dynamic requirements from the infrastructure. Each approach focuses on different parts of the system where context-aware intelligence can be applied to meet the QoS needs, for better Quality of Experience (QoE) for the end-user. The advantages and disadvantages of each approach are presented through results gathered from an environment which runs several business applications, where QoS is applied.
QoS, QoE, Context-aware, Infrastructure, Middleware, Classification, Provisioning