@article{amer2010b2b,
  title={B2B Electronic Service Quality in the Information Systems Discipline: Providing a Research Methodology for Enhanced Scientific Research}
  author={Amer, Mahmoud and Memari, Ammar and Marx Gomez, Jorge}
  journal={ICT Innovations 2010, Web Proceedings ISSN 1857-7288}
  pages={357--367}
  year={2010}
}