Web proceedings papers

Authors

Ivana Grujic , Sanja Bogdanovic-Dinic and Leonid Stoimenov

Abstract

Facebook has introduced a new ways for people to communicate and, at the same time, to share stories and experiences. Therefore, its usage in the area of e-Government becomes every day more and more important. In this paper we will give an overview of an application for collecting data from e-Government Facebook pages of Republic of Serbia which we have analyzed. Found results suggest in which way using Facebook we can improve interaction between citizens and e-Government which leads to maximal potential and usage of these social network.

Keywords

E-Government, Facebook, data mining