Web proceedings papers

Authors

Melina Stojanoska , Boro Jakimovski , Smilka Janeska-Sarkanjac , Eftim Zdravevski and Petre Lameski

Abstract

This study evaluates a custom Salesforce application designed to enhance organization resource management. The application monitors resource availability, project assignments, and skill sets by deploying Apex code, streamlining these processes with intuitive color coding and a user-friendly interface. Additionally, it examines the cybersecurity implications of using Salesforce for resource management. The research aims to demonstrate how such custom applications can improve visibility, allocation, and utilization of resources, thereby boosting overall project management efficiency. The hypothesis suggests that this Salesforce integration will substantially elevate resource management by centralizing data and providing real-time insights, ultimately facilitating more informed decision-making.

Keywords

CRM, Data Security, Resource Optimization